Social Performance Management
Training course background and content:
The 2009 EMN survey outcomes showed that already 60% of the respondents are measuring the social impact of their activities on clients’ lives, however this is done in a non-standardized way.
This training course aims to help participants to better understand the relevance and consequence of social and environmental performance management. Participants will learn about the practices of the international Social Performance Taskforce (including the MIX social performance indicators), and the new developed EMN Social Performance Guidelines.
Understanding social and environmental risks and measure performance is a crucial step to better manage and improve the performance of your organisation and represents a crucial base to respond to their clients’ needs as well as the needs of stakeholders and investors.
Based on these insights, participants will analyse their own situation, looking at what their organizations want to achieve, and at the possibilities of E&S risk management and Social Performance Management.
The training course combines lectures, practical applications in groups and individually, while ample time is dedicated to sharing experiences amongst participants from their work in various countries in Europe.
The course will cover the following subjects:
- Introduction to the Triple Bottom Line in Microfinance
- Basic elements of Social Performance Management and Impact Measurement
- Microfinance Sustainability Guidance (Tool)
- The Imp-Act Approach: practical implementation, tools
- Stakeholder Management and Reporting
- Internal sustainability policy, including Human Resource Management
- From Intent to performance: Your Pathway to Impact and Social Perfromance
- The EMN Social Performance Guidelines: method & Benchmarking
Target group: Senior and mid-level managers from European microfinance organisations
June 7: 9h30 - 17h
June 8: 9h00 - 12h30
Trainers: Geert Jan Schuite (Triodos Facet) and Veronika Thiel (Centre for Responsible Credit)