Microfinance and ethnic minorities

The aim of this training is to help microfinance practitioners, but also related support organisations, to make their services more inclusive and improve their support to immigrants and ethnic minorities by better understanding the impact of cultural differences and better communicating with this specific clientele.

A first general module will introduce participants to concepts of cultural diversity, intercultural communication, and highlight issues faced by the financial and business support practitioner in his daily work with the immigrant entrepreneur.
A second module will discuss main applications for microfinance and business support programmes: impact for the institution of working with immigrant or ethnic minority clients, marketing and outreach strategy, assessment and delivery of microloans, advising and mentoring process.

The training aims to be practical and interactive, with a lot of time for participants to share their ideas and experience.

See the content of the training course