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The European Commission, through its Employment and Social Innovation (EaSI) Programme, launched in 2017 a fully renovated Helpdesk to assist all institutions and individuals interested in European microfinance. The service is addressed to microfinance and guarantee granting institutions, public and private banks, local and regional authorities, networks, business incubators, research centres and potential clients from EU Member States, Candidate and Potential Candidate countries, and EFTA countries.

The Helpdesk provides tailored answers, within the shortest possible time frame and on a variety of topics, including:

  • EaSI Financial Instruments;
  • EaSI Technical Assistance for European Microfinance;
  • European Code of Good Conduct for Microcredit Provision.

Questions on other subjects related to EU microfinance are equally welcome.

The Helpdesk is a free service accessible at all times on the EaSI MicPro website, the European Commission’s web platform dedicated to microfinance. Periodic webinars will complement the service, which aims to provide hands-on support strengthening the microfinance sector in Europe.

If you want to know more, submit your first enquiry here:

help desk


Your EaSI TA Consortium Team

easi ta consortium team